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Support Animals

Only service animals can accompany visitors in the ARA outpatient imaging centers. Emotional support, comfort, or companionship animals are not permitted in ARA outpatient imaging centers.

Service Animals

Under the Americans with Disabilities ACT (ADA), a service animal is a trained dog that performs work or tasks directly related to an individual with a disability. Service animals are working animals, not pets.

The ADA makes a distinction between psychiatric service animals and animals whose sole function is to provide emotional support. Emotional support animals do not qualify as service animals and are not allowed in ARA facilities.

Service Animals in Exam Rooms

Because our exams use ionizing radiation, strong magnetic fields, radiofrequency, and ultrasound waves, we only allow ARA staff, patients, and caretakers who are directly involved with the procedure into exam rooms.

ARA requests that the patient arrange for someone to stay with the service animal in the waiting area.  ARA staff cannot look after a service animal.
 
 

Scheduling

We are working on an upgrade to your online scheduling experience! ARA online scheduling is temporarily unavailable while we make improvements. Please call our scheduling line to make, reschedule, or cancel your appointment: M-F, 7am to 7pm - (512) 453-6100. Please visit our Medical Records page to obtain records from appointments with ARA.

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