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Payment and Insurance

Pay my bill

Do you have billing questions?

You can reach our billing department if you have questions at (512) 519-3443. We are available Monday through Friday 8am-5pm.

Pay your bill online.

For your convenience, you may make payments through our online payment system. Please have your account number handy.

Hospital billing questions for imaging services?

When you’re in the hospital and receive imaging services such as an MRI, CT or X-ray, your images will be interpreted by a physician highly trained in radiological diagnostics. ARA Radiologists perform these services for 22 area hospitals in Central Texas. So, you will receive a bill from the hospital for the technical component of your exam and a separate bill from ARA for the radiologist to read and interpret your images.

Insurance information that you provide to the hospital will be used to file claims for processing. ARA Diagnostic Imaging is contracted and in-network with most major carriers. To determine your coverage, please contact your insurance directly.

Self-pay or non-covered services

Self-pay or non-covered services may receive discounts. Please contact our Customer Service Department at (512) 519-3443 the first 30 days of receiving your statement to discuss discounts.

Payment arrangements

ARA Diagnostic Imaging can offer payment arrangements if needed with no interest or additional fees.

Motor vehicle accident coverage

ARA Diagnostic Imaging will not file third-party insurance for motor vehicle accidents. Please contact our Customer Service Department to discuss billing options.

Due date of payments

Payment for services is due within 30 days of the first statement. If payment is not received, or a payment plan has not been formally established, the account may be referred to one of our Third Party Collection Agencies:

The CMI Group, Inc.
4200 International Parkway
Carrolton, TX 75007
(800) 337-7723

Eastern Accounts System, Inc.
PO Box 837
Newtown, CT 06470
(800) 750-6343

 

ARA COVID Updates

VACCINES: ARA does not have any publicly available vaccines—we are passing ours along to groups that are set up for public vaccination. We appreciate your understanding.
MASKS: ARA continues to require employees and patients to wear masks at our imaging centers for the safety of all.

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