Do you have billing questions?
You can reach our billing department if you have questions at (512) 519-3443. We are available Monday through Friday 8am-5pm.
Pay your bill online.
For your convenience, you may make payments through our online payment system. Please have your account number handy.
Hospital billing questions for imaging services?
When you’re in the hospital and receive imaging services such as an MRI, CT or X-ray, your images will be interpreted by a physician highly trained in radiological diagnostics. ARA Radiologists perform these services for 22 area hospitals in Central Texas. So, you will receive a bill from the hospital for the technical component of your exam and a separate bill from ARA for the radiologist to read and interpret your images.
Insurance information that you provide to the hospital will be used to file claims for processing. ARA Diagnostic Imaging is contracted and in-network with most major carriers. To determine your coverage, please contact your insurance directly.
Self-pay or non-covered services
Self-pay or non-covered services may receive discounts. Please contact our Customer Service Department at (512) 519-3443 the first 30 days of receiving your statement to discuss discounts.
ARA Diagnostic Imaging can offer payment arrangements if needed with no interest or additional fees.
Motor vehicle accident coverage
ARA Diagnostic Imaging will not file third-party insurance for motor vehicle accidents. Please contact our Customer Service Department to discuss billing options.
Due date of payments
Payment for services is due within 30 days of the first statement. If payment is not received, or a payment plan has not been formally established, the account may be referred to one of our Third Party Collection Agencies:
The CMI Group, Inc.
4200 International Parkway
Carrolton, TX 75007
Eastern Accounts System, Inc.
PO Box 837
Newtown, CT 06470
Your Rights and Protections Against Surprise Medical Bills
The No Surprises Act provides new dispute resolution opportunities for uninsured and self-pay individuals when they receive a medical bill that is substantially greater than the good-faith estimate they get from the provider.