You can reach our billing department if you have questions at (512) 519-3443. We are available Monday through Friday 8am-5pm.
For your convenience, you may make payments through our online payment system. Please have your account number handy.
When you’re in the hospital and receive imaging services such as an MRI, CT or X-ray, your images will be interpreted by a physician highly trained in radiological diagnostics. ARA Radiologists perform these services for 22 area hospitals in Central Texas. So, you will receive a bill from the hospital for the technical component of your exam and a separate bill from ARA for the radiologist to read and interpret your images.
Insurance information that you provide to the hospital will be used to file claims for processing. ARA Diagnostic Imaging is contracted and in-network with most major carriers. To determine your coverage, please contact your insurance directly.
Self-pay or non-covered services may receive discounts. Please contact our Customer Service Department at (512) 519-3443 the first 30 days of receiving your statement to discuss discounts.
ARA Diagnostic Imaging can offer payment arrangements if needed with no interest or additional fees.
ARA Diagnostic Imaging will not file third-party insurance for motor vehicle accidents. Please contact our Customer Service Department to discuss billing options.
Payment for services is due within 30 days of the first statement. If payment is not received, or a payment plan has not been formally established, the account may be referred to one of our Third Party Collection Agencies:
The CMI Group, Inc.
4200 International Parkway
Carrolton, TX 75007
Eastern Accounts System, Inc.
PO Box 837
Newtown, CT 06470
VACCINES: ARA does not have any publicly available vaccines—we are passing ours along to groups that are set up for public vaccination. We appreciate your understanding.
MASKS: ARA continues to require employees and patients to wear masks at our imaging centers for the safety of all.