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Insurance carriers that WILL allow ARA to obtain insurance authorizations


ARA can obtain authorizations for the insurance providers below but the referring physician’s office must provide ARA with the patient’s clinical information in order for us to obtain them.

PLEASE NOTE: It can take up to 72 hours to obtain authorization after the insurance company has received clinical information.

  • Aetna
  • Amerigroup (Medicare & Medicaid HMO)
  • Amerivantage (Wellmed only)
  • Ascension SmartHealth
  • APWU Health Plan
  • BCBS Blue Advantage HMO & HMO Plus
  • BCBS Medicaid, CHIP & STAR Kids
  • BCBS Medicare Advantage HMO & PPO
  • BCBS Out-of-State
  • Beechstreet
  • Boon Chapman
  • Celtic
  • Cigna/Greatwest
  • Dell Children’s Health Plan Medicaid and CHIP
  • First Health
  • GEHA
  • Healthcare Highways Health Plan
  • Humana
  • Mail Handlers Benefits Plan
  • Medicaid
  • Multiplan
  • Oscar
  • UHC (Wellmed only)
  • Scott & White
  • Sendero Idealcare
  • Seton Insurance Company
  • Superior Ambetter
  • Superior Medicaid / STAR Kids / CHIP
  • Texas Municipal League
  • Texas Mutual
  • Tricare Prime
  • United Medical Resource (UMR)
  • Vista 360 Health
  • Wellcare (Connected Senior Care only)
  • Whole Foods Market (Club Zero)
  • Wilco-Williamson County Indigent
  • Work Comp

Insurance carriers that WILL NOT allow ARA to obtain insurance authorization

Payer guidelines require the referring physician’s office to obtain authorizations for these plans. Please consider the risk of allowing outside entities to obtain authorization on your behalf without the approval of the insurance company. Only the companies listed above allow ARA to obtain authorization. All others require you as the provider to obtain authorization.

BCBS Initiate a request online at or call 800-859-5277.

Care Improvement Plus Initiate a request online at or call 866-889-8054.

City/Travis County MAP Card Can be obtained by calling 512-324-3135.

UHC & UHC Medicare & Medicaid* Initiate a request online at or call 866-889-8054.

*Includes AARP Medicare Complete, Secure Horizons, UHC Community Medicaid, UHC Community Medicare, UHC Dual Complete, United Healthcare, United Healthcare West

Veterans Administration Can be obtained by calling 254-743-1683.

Veterans Choice/TriWest Can be obtained by calling 866-606-8198.

Insurance carriers that are NOT contracted with ARA

  • Aetna Medicaid
  • Aliera Healthcare
  • Broadspire (Work Comp)
  • Christus Health Plan (Medicare & Medicaid)
  • Community First
  • Community Health Choice
  • CompKey+ (Work Comp)
  • Cook Children’s Health Plan
  • Driscoll Children’s Health Plan
  • El Paso First Premier
  • First Care Medicare & Medicaid
  • HealthSpring
  • Molina Healthcare
  • One Call Care Management (Work Comp)
  • Parkland Healthfirst
  • Scott & White Right Care Medicaid
  • State Office of Risk Management (SORM) (Work Comp)
  • Texas Children’s Health Plan
  • Superior Allwell Medicare

Is your insurance carrier missing?

If your carrier is not listed here please contact the ARA Authorization Department at 512-493-5821, option 2, as we update contracts daily.

If you need to have your carrier send information to our authorization fax line, please use fax 512-977-8200.

Please note that this information is intended only as a guide. Insurance authorization guidelines are subject to change at any time and we recommend contacting the insurance company if further clarification on eligibility is needed.

Need more information?

The members of our Eligibility Team are here to help. Please call 512-453-6100 between 8am and 5pm, Monday through Friday. We can also help your patients learn their out-of-pocket cost for an exam prior to their visit through our Out-of-Pocket Estimator tool.


UPDATE 10/04/2019

Masks still required in healthcare facilities

ARA continues to follow CDC guidelines in requiring employees and patients to wear masks at our imaging centers for the safety of all.

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