ARA can obtain authorizations for the insurance providers below but the referring physician’s office must provide ARA with the patient’s clinical information in order for us to obtain them.
PLEASE NOTE: It can take up to 72 hours to obtain authorization after the insurance company has received clinical information.
Payer guidelines require the referring physician’s office to obtain authorizations for these plans. Please consider the risk of allowing outside entities to obtain authorization on your behalf without the approval of the insurance company. Only the companies listed above allow ARA to obtain authorization. All others require you as the provider to obtain authorization.
BCBS Initiate a request online at aimspecialtyhealth.com or call 800-859-5277.
Care Improvement Plus Initiate a request online at UHCprovider.com/radiology or call 866-889-8054.
City/Travis County MAP Card Can be obtained by calling 512-324-3135.
UHC & UHC Medicare & Medicaid* Initiate a request online at UHCprovider.com/radiology or call 866-889-8054.
*Includes AARP Medicare Complete, Secure Horizons, UHC Community Medicaid, UHC Community Medicare, UHC Dual Complete, United Healthcare, United Healthcare West
Veterans Administration Can be obtained by calling 254-743-1683.
Veterans Choice/TriWest Can be obtained by calling 866-606-8198.
If your carrier is not listed here please contact the ARA Authorization Department at 512-493-5821, option 2, as we update contracts daily.
If you need to have your carrier send information to our authorization fax line, please use fax 512-977-8200.
Please note that this information is intended only as a guide. Insurance authorization guidelines are subject to change at any time and we recommend contacting the insurance company if further clarification on eligibility is needed.
The members of our Eligibility Team are here to help. Please call 512-453-6100 between 8am and 5pm, Monday through Friday. We can also help your patients learn their out-of-pocket cost for an exam prior to their visit through our Out-of-Pocket Estimator tool.
VACCINES: ARA does not have any publicly available vaccines—we are passing ours along to groups that are set up for public vaccination. We appreciate your understanding.
MASKS: ARA continues to require employees and patients to wear masks at our imaging centers for the safety of all.