Our Service Excellence Department is ready to support our referring healthcare providers with a team to resolve your questions and issues!
We are committed to our partnerships with the referring provider community and we have a dedicated Service Excellence Department to manage escalated or critical service issues. ARA has built a team especially for supporting the needs of our referring physicians from scheduling and billing to account management and radiologist access.
Our team is here ready to support you! Simply give us a call:
- PACS Tech Support • (512) 531-7227
- Radiologist Line • (512) 454-5641
- Scheduling • (512) 453-6100 option 1
- Authorization and Eligibility • (512) 453-6100 option 4
- Billing • (512) 519-3443
- Patient Record/Reports • (512) 453-6100 option 2
- Provider Relations Associates (PRA) (512) 799-0806
Have an escalated issue or critical concern?
Contact our Service Excellence Hotline at (512) 776-1205, or send us an email, Monday through Friday, 8am to 5pm.