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Deactivating
a PACS Account



To deactivate a PACS account, you must email the help desk and request it to be deactivated. This will automatically generate an RP ServiceNow ticket, ensuring the request is tracked, routed to the correct team, and completed securely.

How to request PACS deactivation

  1. Send an email to [email protected]

  2. Include

    • Your name

    • your practice name

    • the user’s name

    • the “username” (if known)

    • department/location

    • and the requested deactivation date/time (if applicable).

  3. Send the email. You’ll receive a confirmation and ticket number for tracking.

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