To deactivate a PACS account, you must email the help desk and request it to be deactivated. This will automatically generate an RP ServiceNow ticket, ensuring the request is tracked, routed to the correct team, and completed securely.
Send an email to [email protected]
Include
Your name
your practice name
the user’s name
the “username” (if known)
department/location
and the requested deactivation date/time (if applicable).
Send the email. You’ll receive a confirmation and ticket number for tracking.
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