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Medical records
access & uploads

ARA offers convenient ways to access your medical records and upload previous images.

Your medical records include both a written report which lists the findings and diagnosis of your imaging exam and the actual images from the exam, which may be requested by other health care providers.

ARA also offers an easy way to upload images from previous studies so our radiologists are able to compare these with your current ARA exam(s).

Access Your
Diagnostic Reports & Images

View, share, or download your exam results dating back to Jan. 1, 2020. You can save images to a CD or USB drive at no cost.

GO TO PATIENT PORTAL

ARA Download from Patient Portal

Upload Your Prior Images

Upload previous exam images from your device.

INSTRUCTIONS FOR UPLOADING IMAGES

ARA Pick Up Medical Records

Pick Up Records
In Person

Request to collect your medical records from a nearby location. We’ll notify you when they’re ready. (Fees may apply.)

SCHEDULE A PICKUP

ARA Have Your Records Mailed

Have Your Medical
Records Mailed

You will receive reports electronically and images will also be mailed on CD to the address you want at no cost. Please allow 24–48 hours to process and 3–5 days for delivery. You can also get in touch with directly with Healthmark at (800) 659-4035.

REQUEST RECORDS

 

Contact us by FAX at (512) 837-2105

Contact HealthMark, ARA’s records management partner, at (800) 659-4035 or here: https://requestmanager.healthmark-group.com/register.

When will my results be ready in the Patient Portal?

You will receive a notification from us when your results and images are ready to be viewed. Note: Not all portal notifications are related to exam results. Some notifications may be about other types of communication, such as reminder letters. If you receive a notification but do not see exam results, we encourage you to check your Inbox.

How do I view images on the Portal?

Viewing images on the patient portal is currently only supported using a PC computer. The viewer won’t work on phones, tablets, or on macOS. To view images on your PC, use these instructions.

Uploading documents and images to ARA

Securely send images to ARA Diagnostic Imaging using PowerShare at https://www.ausrad.com/uploads/

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