Medical Records Requests
Submit an online request for electronic medical records

(Reports available online and images on CD mailed within 24-48 hours. Please allow 3-5 days for delivery of CDs via US Mail.)

Submit a request to pick up your medical records at an ARA clinic

View and print a hard copy of our medical records request

For information on language translation, see our
ARA Non-Discrimination Notice


Main Contacts

Business Office
12554 Riata Vista Circle Austin, TX 78727
Phone: (512) 795-5100
Hours: Monday-Friday 8:00am-5:00pm

Click here for information on ARA Leadership.

Billing Department
Phone: (512) 519-3443
Hours: Monday – Thursday 8am -5pm CST; Friday 8am-4pm

Medical Records
Phone: (512) 719-8230
Hours: Monday-Friday 8:00am-5:00pm

Would you like to share your experience with us?
Phone: (512) 776-1205
Hours: Monday – Thursday 8am -5pm CST

Important Phone Numbers

  • Date Format: MM slash DD slash YYYY
  • Requesting specific information about your billing and account information? Please include your date of birth so we may better assist you.